Automic Automation Knowledge Articles created in August, 2022

Products

• CA Automic One Automation
• CA Automic Workload Automation - Automation Engine
• CA Automic Operations Manager
• CA Automic Oracle
• CA Automic Service Orchestration - Automation Engine

Issue/Introduction

This is a list of knowledge articles related to Automic Automation that were created in August of 2022.

Resolution

Table of Contents

• Clarification
  • Administration
    • Agents (General)
  • Agent
    • Agents (General)
    • FileTransfer
  • Core Components
    • Service Manager
    • Utilities
  • Objects
    • Database
  • SNSC
    • General
• Defect
  • Agent
    • AS400
    • AS400, Unix, Windows
    • PeopleSoft
    • RA Core
    • RA JMS
    • RA WS REST
    • TLS-Gateway
    • UNIX
    • z/OS
  • Core Components
    • Automation Engine
    • AWI
  • LDAP Sync
    • General
  • Objects
    • AWI
• General
  • General
    • General
• Problem
  • 3rd Party
    • Tomcat
  • Agent
    • LOGIN
    • RA OEBS
    • TLS
    • Windows
    • z/OS
  • Core Components
    • Automation Engine
    • AWI
    • Search
    • Service Manager
    • Utilities
  • Packs
    • Analytics
  • Request Manager
    • General
  • Tasks
    • Process Monitoring
    • Prompset

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Clarification

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Administration

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Agents (General)

• • 248011 - 21.0 linux agent won't start if JCP is unavailable

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Agent

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Agents (General)

• • 248059 - CP and agent ending at same time but agent still shows running srvquery=1

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FileTransfer

• • 248595 - which encryption is used when files are transferred with the UC4 file transfer object.

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Core Components

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Service Manager

• • 247781 - Restoring the default service manager start commands

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Utilities

• • 248081 - After upgrade, db maintenance not removing RT records

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Objects

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Database

• • 247950 - Encryption used for user passwords

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SNSC

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General

• • 247640 - Capturing Ra values (pushed) like SNSC_SN_ORDER_ID inside a workflow

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Defect

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Agent

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AS400

• • 248309 - AS400 stops submitting jobs: ProfileHandle is not valid

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AS400, Unix, Windows

• • 249097 - Event jobs take 10 minutes

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PeopleSoft

• • 248346 - Drop-down-list for PeopleSoft Jobs - Process - Output - File Format will not display

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RA Core

• • 248618 - RA Agents 21.x cannot start with Java 11 with JDBC errors
  • 248682 - RA Business Objects agent 21.x fails to startup

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RA JMS

• • 247731 - Agent Group in JMS JOBS produces Error when saving

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RA WS REST

• • 247052 - Loading the last response to test response parsing does not work if REST job type is set to ""cURL""

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TLS-Gateway

• • 247790 - File transfer between Non-TLS and TLS agents

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UNIX

• • 248312 - Solaris Agent : Filetransfers stuck in "Connecting" status
  • 248501 - Job debug setting does not write output in Report in Unix Agents

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z/OS

• • 247669 - Z/OS Agent 21.0 is loosing connection to Event Monitor

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Core Components

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Automation Engine

• • 247439 - SAML authentication is broken in 21.0.2 and 21.0.3
  • 247725 - One WP hangs during startup | U00005365 Gathering database statistics
  • 247791 - Output Filter does not trigger on lower case trigger-characters
  • 248316 - WP reconnection to Oracle ends with 'Access Denied'

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AWI

• • 247393 - No warning message if an object inside a JSCH doesn't exist
  • 247946 - Hitting back button when updating promptset on job errors out

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LDAP Sync

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General

• • 248356 - LDAPSync removes users from group after interruption with WARN message.

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Objects

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AWI

• • 248602 - Blank area when opening JOBP in read-only mode

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General

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General

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General

• • 247621 - Automic Automation Knowledge Articles created in August, 2022
  • 248360 - BSG Upgrade Templates & Run Books for SED and AOD Products

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Problem

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3rd Party

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Tomcat

• • 247185 - AWI page returns 404; tomcat:8080 shows 500 with No output folder

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Agent

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LOGIN

• • 248824 - Jobs fail with error: Login object does not contain login information for Agent on platform

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RA OEBS

• • 247117 - 21.0 RA OEBS agent won't start, throws U02000383 Web socket connection closed with status code '1000 (disconnect)'

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TLS

• • 247209 - 21.0 upgraded UNIX won't start | certificate verify failed (SSL routines, tls_process_server_certificate))
  • 247339 - 21.0 UNIX agent throws error: U02000313 Communication error with partner '*SERVER', error: 'on_connection/111(connection refused)'.

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Windows

• • 247771 - v21 Windows agent fails Error in function 'TCP-Thread

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z/OS

• • 247287 - EDC5049I The specified file name could not be located

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Core Components

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Automation Engine

• • 247804 - Issue with starting JWP processes

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AWI

• • 247115 - 21.0 upgrade - Unable to connect to AWI, Status 404
  • 247187 - 21.0 AWI shows only left hand pane, everything else is grayed out
  • 249022 - AWI: session cookie JSESSIONID does not have the SameSite attribute set

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Search

• • 248116 - Search returns strange results after database migration/move

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Service Manager

• • 248112 - External PowerShell scripts in Automic end with error message.

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Utilities

• • 247548 - zSeries zLinux AE Utilities error: ucupgs.so is missing

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Packs

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Analytics

• • 248511 - PCK.AUTOMIC_ANALYTICS: Space usage issue using ""Shrink DB"" option on delete action

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Request Manager

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General

• • 248708 - JRM Request Management communication with Automation Engine 21.x

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Tasks

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Process Monitoring

• • 248553 - Process Monitoring Description column is blank.

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Prompset

• • 248283 - SQLI.Vara object on the promptset on the workflow does not work.

Additional Information

For a list of knowledge article lists like this one, please see Main list of knowledge articles