You want to have a Cloud-Managed DLP CDS provisioned

Products

• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention Cloud Detection Service
• Data Loss Prevention
• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention Cloud Detection Service for ICAP

Issue/Introduction

You are attempting to setup either of the following types of Cloud Detection Service:

• Cloud Service for Email
• Cloud Detection Service for WSS

You want this to be a Cloud-Managed DLP service, however, and not an Enforce-Managed one.

Environment

Release : 15.8

Component : Cloud Service for Email, Cloud Detection Service for WSS, Cloud Management Portal

Cause

Instructions for submitting a "Cloud-Managed DLP" setup are given in Cloud Management Portal (CMP) help center:

CloudSOC CASB with Symantec DLP Cloud (broadcom.com)

You already setup your Cloud Detection Service for CASB and were able to submit that configuration as described.

However, for the CDS for WSS or the Cloud Service for Email, you are not seeing the option given in step 4:

• Choose Cloud Management (SaaS) as your Detector Management Option.

Resolution

If you are not seeing that option - please note that you should still submit your configuration for the Email or WSS Cloud Service.

But you should also open a support case and inform the agent that you wish your new entitlement for a DLP CDS for Email or WSS to be provisioned as a "Cloud-Managed DLP" Detector.