Unable to find SEP installation when running vietool with 14.3 RU5.

Products

• Endpoint Protection

Issue/Introduction

When attempting to run the vietool on a 14.3 RU5 64-bit Endpoint Protection (SEP) client, you receive the following error:

PS C:\vietool> .\vietool.exe c: --generate
6/22/2022 9:55:55 AM ERROR: Unable to find SEP installation (Software\Symantec\Symantec Endpoint Protection\InstalledApps) (Error code: 2)

Environment

Release : 14.3 RU5

Component : vietool

Resolution

Starting with 14.3 RU5, you will need to use the 64-bit version of vietool on 64-bit clients. (vietool64.exe)