How to enable EEM to use TLS 1.2

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

How to enabled EEM to use TLS 1.2

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Security

Resolution

Here are the steps to enable TLS 1.2 on EEM 12.6.4

 

1) Stop the following services

CA iTechnology iGateway 4.7

CA Directory - itechpoz

 

2) Edit \SC\iTechnology\igateway.conf

In the section

<Connector name="defaultport">

put 

<secureProtocol>TLSV1_2</secureProtocol>

 

Example:

  <!-- DO NOT REMOVE THIS -->
  <Connector name="defaultport">
   <port>5250</port>
   <mustlisten>true</mustlisten>
       <conntype/>
   <conntimeout>120</conntimeout>
   <peektimeout>30</peektimeout>
   <maxconnections>1000</maxconnections>
   <maxrequestbytes>10000000</maxrequestbytes>
   <maxpiperequests>10</maxpiperequests>
   <maxAcceptRate/>
   <certType/>
   <certURI/>
   <certPW/>
   <keyURI/>
   <keyPW/>
  <!--<secureProtocol/> -->
   <secureProtocol>TLSV1_2</secureProtocol>
   <cipherlist/>
  </Connector>

 

3) Start the following services

CA iTechnology iGateway 4.7

CA Directory - itechpoz