Imported login object loses password
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Imported login object loses password

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Article ID: 243392

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation

Issue/Introduction

After importing data to Automic which included LOGIN objects, the passwords for those LOGIN objects have all been changed. 

When running a task that requires a LOGIN object, the task does not start, and in the Process Monitoring perspective it shows the status for the task of 
FAULT_OTHER - Start impossible. Other error.

Environment

Release : 12.3.x, 21.x

Component :

Cause

When exporting a LOGIN object, the password field is blanked out. 
This is by design for security.

Resolution

Using Export and Import for a LOGIN object does not export the password, and therefore an import will set the password for the object as 'blank'. 

The only way to transfer a LOGIN object with the password intact is to use Transport Case, as this pulls the data directly from the database and is not shown in plain text in the uc_data.txt file created by the Transport Case process.