One Installer is failing: Failed to load the JDBC driver

Products

• CA Automic Operations Manager

Issue/Introduction

The One Installer is failing while loading the JDBC driver as shown below.

Environment

Release : 12.x, 21.x

Component : Automation Engine

Cause

N/A

Resolution

The reason for the jre invalid error message was that the .jar extension was missing. After making sure the .jar extension is included as shown below, the error message is no longer present.