Automic Automation Knowledge Articles created in March, 2022

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle
• CA Automic Service Orchestration - Automation Engine

Issue/Introduction

This is a list of knowledge articles related to Automic Automation that were created in March of 2022.

Resolution

Table of Contents

• Clarification
  • Administration
    • Automation Engine
    • AWI
    • TLS
  • Agent
    • AS400
  • Core Components
    • Automation Engine
    • AWI
    • REST API
    • Utilities
  • Objects
    • Scripting
  • Tasks
    • AgentGroup
    • C_PERIOD
• Defect
  • Administration
    • CAU
    • Proxy
    • ServiceNow
  • Agent
    • AS400
    • Windows
  • Core Components
    • Automation Engine
    • Automation Engine, AWI
    • AWI
    • Forecast
    • Utilities
  • Tasks
    • Database Agent
  • ZDU
    • Automation Engine
• Enhancement
  • Core Components
    • AWI
• Example
  • Administration
    • Process Monitoring
  • Agent
    • Administration
  • Core Components
    • AWI
• General
  • General
    • General
• Problem
  • 3rd Party
    • AWI
  • AAKE
    • Database
  • Administration
    • CAU
    • Utilities
  • Agent
    • Database Agent
    • DB_Service Agent
    • Mail
    • Micro Focus
    • RA Banner
    • SAP
    • TLS-Gateway
    • Windows
  • CAPKI
    • General
  • Core Components
    • Automation Engine
    • REST API
    • Utilities
  • Objects
    • Process Assembly
• Vulnerability
  • 3rd Party
    • General
  • General
    • General

---

Clarification

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Administration

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Automation Engine

• • 236565 - Upgrading multiple AutomationEngine nodes without downtime

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AWI

• • 236943 - How to increase HEAP size when activating AWI via the Jetty Launcher?

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TLS

• • 235797 - Creating Certificates for JCP with Keystore Explorer for AWA v21

---

Agent

---

AS400

• • 237810 - AS400 agent file transfer job source delete behavior

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Core Components

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Automation Engine

• • 235801 - Where do JCP and REST pick their ports in v21.0?

---

AWI

• • 235826 - 21.0 Differences between Jetty Launcher AWI and AWI on a web server (like tomcat)
  • 236078 - Modifying the default Welcome Dashboard in the AWI
  • 236434 - "Search In Help" does not work if script is highlighted

---

REST API

• • 238225 - Swagger.json downloads for Automic version 12.3.

---

Utilities

• • 235977 - Running UC_REORG through AUTOMATIC_MQ_REORG
  • 237907 - Is there an available report that details all the user login within certain period?

---

Objects

---

Scripting

• • 236944 - FORMAT function for float variable does not remove zeroes or +/-

---

Tasks

---

AgentGroup

• • 238340 - Task Activation time changes when using next listed in agentgroup

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C_PERIOD

• • 237372 - C_PERIOD runs all tasks but is ENDED_NOT_OK - aborted end status

---

Defect

---

Administration

---

CAU

• • 237627 - CAU leaves file C:\Program when the Service Manager is installed in C:\Program Files\...

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Proxy

• • 236363 - Proxy Client doesn't start in Unix

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ServiceNow

• • 235772 - SNSC in v21: SAPI and OAuth do not generate any log

---

Agent

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AS400

• • 238096 - AS400 agent dies after the following error: U02000102 Error when calling the function 'cmdData', error code '5022'.

---

Windows

• • 237546 - U00065008 Error occurred in event 'XXX' at retrieving file system information for path 'C:\temp\*.txt', reaso '123 - The filename, directory name, or volume label syntax is incorrect. Attributes.cpp#sys::Attributes::readBasicFileAttributes:667'.

---

Core Components

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Automation Engine

• • 236916 - Forced Traces U00000002 EXISTS = U00011801 Error in Server routine 'UCPRMPTR'
  • 237019 - Timedifference between execution report and message window
  • 237697 - U00045014 - Unable to find the fromVertex for WorkflowStructureItem
  • 238171 - 'DISPLAY_ENCRYPTED_PWD_IN_REPORT= No' does not mask a password variable with stars (********)

---

Automation Engine, AWI

• • 237242 - JCP Rest OutOfMemoryError with Arrays.copyOf causes login impossible due to ErtEstimationResource

---

AWI

• • 235907 - Object title is missing after copy / duplication
  • 236369 - Reload active instance popup disappears too quickly
  • 236971 - AWI: Process Monitoring: Name column initially not visible
  • 237855 - Tomcat server running AWI hangs

---

Forecast

• • 237262 - Forecast ignores missing Objects when renamed if exist on other Client

---

Utilities

• • 237717 - AE DB Archive (ucybdbar): creates invalid RUNIDs in UC_ACMT.TXT

---

Tasks

---

Database Agent

• • 238028 - Oracle job is finished on the database side but it remains active on the automic side.

---

ZDU

---

Automation Engine

• • 236122 - WP trace dumps after ZDU: Cannot load conversation memory - UCDS_R

---

Enhancement

---

Core Components

---

AWI

• • 236426 - 12.3 shows "Timeout occurred" popup with no explanation

---

Example

---

Administration

---

Process Monitoring

• • 237750 - Activity Window Cleanup for Automic AE v12.2 and v12.3 with PostgreSQL

---

Agent

---

Administration

• • 238166 - Workload Balancing in Agent

---

Core Components

---

AWI

• • 235969 - Deploy/upgrade AWI with uc4config.xml already configured

---

General

---

General

---

General

• • 236545 - Automic Automation Knowledge Articles created in March, 2022
  • 237974 - Automic Automation 12.2.11 Fix Knowledge Article List

---

Problem

---

3rd Party

---

AWI

• • 236020 - AWI slowness and freeze in Tomcat 8 with error Control character in cookie
  • 236651 - Apache /temp is filling up with folders and eating filesystem/disk space

---

AAKE

---

Database

• • 236520 - Kubernetes - ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

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Administration

---

CAU

• • 238176 - U02000273 An error occurred at updating resource '/opt/automic/12.2.2_HF4/agents/bin/ucxjlx6.' Reaso '1 - Operation not permitted'.

---

Utilities

• • 237029 - UCCMPMSL.EXE does not report changed/new/deleted messages

---

Agent

---

Database Agent

• • 238151 - MYSQL Agent Timezone issue | U02012064 The server time zone ... is unrecognized

---

DB_Service Agent

• • 237854 - Alternative configuration of DB Service regarding No more data to read from socket

---

Mail

• • 236676 - SEND_MAIL Function throws error U00020574 ... Login object 'LOGIN.OBJECT' not found or no login information for this platform or host ('MAIL', '*').

---

Micro Focus

• • 236586 - Micro Focus jobs fails with error "BindToDs * 0x51 SERVER_DOWN"

---

RA Banner

• • 237337 - Banner job end with return code 127.

---

SAP

• • 236791 - SAP job fails with return code '300'.
  • 237574 - SAP Agent does not start and leaves a log file called DEF_LOGG_00.txt.

---

TLS-Gateway

• • 236921 - TLS-GW Signature verification of agent 'TLS_GTWAY_01' failed.

---

Windows

• • 236048 - Agent Windows cannot start anymore after a Windows change
  • 237498 - Automic Windows Agent failed to start

---

CAPKI

---

General

• • 235795 - CAPKI install fails - log: Failed to create installation directory

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Core Components

---

Automation Engine

• • 237033 - Unable to switch PWP to the second node
  • 237168 - Repeated "Server connection lost, trying to reconnect messages and AWI freezes while opening objects.
  • 237844 - JCP/JWP not starting with encrypted password

---

REST API

• • 237112 - REST API different results in /executions?run_id and /executions/run_id

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Utilities

• • 235766 - Error during DBLoad U00000002 EXISTS due to UC_HOSTCHAR_DEFAULT
  • 235914 - UCYBDBRT Reporting Tool exits with return code 42209

---

Objects

---

Process Assembly

• • 236785 - Workflow cannot be saved, not able to see why - lower case alias

---

Vulnerability

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3rd Party

---

General

• • 236527 - CVE-2022-0847 and Automic Automation

---

General

---

General

• • 238270 - Spring4Shell 0-day Remote Code Execution in Spring framework

Additional Information

For a list of knowledge article lists like this one, please see Main list of knowledge articles