How to test CA Service Desk Manager REST Web Service functions by using Postman
Article ID: 230804
Updated On:
Products
Issue/Introduction
This document provides steps to test the REST Web Service function by using Postman.
Environment
Release : 17.3
Component : SDM - WebServices
Resolution
1. Open the Postman and select "POST" as the REST Method and type the following URL as the Access URL.
URL: http://<SDM_Server>:8050/caisd-rest/rest_access
2. Open the 'Authorization' tab, select "Basic Auth" as the 'Type' and enter the Username and Password used for the access, e.g. ServiceDesk.
3. Open the 'Headers' tab, add the following.
Key: Content-Type
Value: application/xml
4. Open the 'Body' tab and select "raw". Type the following tag in the Body field.
<rest_access/>
5. Click 'Send' button. Ensure that the Status shows "201 Created".
Confirm access_key is displayed in the Body.
Additional Information
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