search cancel

In the MUX live Status Reports preview, Rich Text fields disappear

book

Article ID: 229372

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

In Live Status Reports Preview, Rich Text fields disappear if other fields are removed

STEPS TO REPRODUCE: 

  1. In the MUX, Navigate to a project, Status.
  2. Click ‘Settings’ and select some items to include in the status report, including some Rich Text fields
  3. Populate the fields with rich text
  4. Click ‘Preview’ and observe the report contains all the added items
  5. Go back to Current, Click Settings again and remove a few of the NON rich text fields
  6. Click Preview again and observe that the rich text fields are also missing

Expected Results: Rich text fields are always displayed in the status report

Actual Results: Rich text fields disappear

Environment

Release : 15.9.1, 15.9.2 15.9.3, 16.0

Component : CLARITY PROJECT MANAGEMENT

Resolution

defect id: DE63311 is FIXED in 16.0.1

 

Additional Information

Workaround: Navigate away from the preview and back again and the rich text reappears