Report error "Access is denied" - master KB of known issues

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Article ID: 228393

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

A list of known articles related to the following error from Advanced Reporting in Clarity:

Access Denied: You do not have permission to view this page. Please contact your system administrator or log in as a user with permission.

Error seen in logs:

org.springframework.security.access.AccessDeniedException: Access is denied

Resolution

Ensure permissions are set correctly

See the following KBs for various permissions to check

Check if Allow Jaspersoft Roles Sync is checked

Custom Reports

Additional Information

See also Clarity frequently reported issues 

The list of articles above may not be a full list of knowledge articles. If a match for your issue isn’t found below, it's recommended to also search using the Broadcom support search portal. See Known Clarity issues: Tips in using self service.