A Staffing notification link takes you to the (old) Telescopic Staffing Plan workspace

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Article ID: 227113

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When you receive a Notification through the creation of a Staff Conversation using the @ mention functionality, the 'Staffing' link takes you to the Telescopic 'Staffing Plan' Workspace; not the new 'Staffing' Workspace.

STEPS TO REPRODUCE: 

  1. Log in to Clarity 15.9.3+ as an administrator or staffing manager
  2. Navigate to the Staffing Workspace, Staff Grid or to an Investment Staff Module 
  3. Click on any allocation row to open the Details fly-out 
  4. In the Conversations tab, post a new conversation with an @mention for self or a specific user
  5. Check the notifications (bell icon) 
  6. Within the notification, click the 'Staffing' button link 

Expected Results: You are taken to the 'Staffing' Workspace. 

Actual Results: You are taken to the Telescopic 'Staffing Plan' Workspace. 

Workaround: None.

 

Cause

DE63018 

Environment

Release: Clarity 15.9.3, 16.0.0, 16.0.1, 16.0.2 

Component: Staffing

Resolution

We have plans to do improvements in the area of Conversations.  We will review this use case and determine how to address it with the work planned for the Conversations functionality. 

 

Additional Information

Reference Customer-Reported Defect Resolution Policy