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Timesheet related processes/action items are taking longer that usual time to trigger
Article ID: 224103
Clarity PPM SaaS
Clarity PPM On Premise
A couple of timesheet related processes that help in auto submitting and approving timesheets, are taking longer than usual time to trigger action items related to timesheets
- A first process runs and completes at 3:12 AM EST. This process auto-approves the timesheet at the first level of approval and sends an action item to the next level of approval.
- However, the next level of approval action items is still being generated 6 hours after the process was completed.
Release : 15.9.3
Component : CLARITY BUSINESS PROCESS MANAGEMENT
Fixed in 188.8.131.52 (for On Premise), 15.9.3 pre-patch 2 (GCP customers only) and also 16.0 as DE62460