- Log in to the Clarity environment from the browser.
- Download all certificates from the browser and copy into the Schedule connect security folder found in path: C:\Program Files (x86)\CA\PPM\CA PPM Schedule Connect\jre\lib\security. See steps below:
- Click on the lock icon next to the URL
- Click on "Certificate (Valid)" from the drop down
- Click on the Details tab, then "Copy to File"
- Click Next
- Click Next again. When it asks for a file location, click Browse to select path: C:\Program Files (x86)\CA\PPM\CA PPM Schedule Connect\jre\lib\security.
- (If you are missing access, temporarily save it to your desktop, then you can copy to the correct folder later)
- In this example, the file name given is root1.cer
- Click Next and then Finish
- Repeat the above steps for all levels of certificates (this may be a total of 3 or 4). To do this, double click on the Certification Path tab and then double click on the next level certificate
- A new popup window appears – follow the steps above to export this certificate from this popup window.
3. From the command prompt, navigate to: C:\Program Files (x86)\CA\PPM\CA PPM Schedule Connect\jre\bin
4. Import each certificate using the full path of each certificate. Example command for root1.cer:
keytool -importcert -file C:\PROGRA~2\CA\PPM\CAPPMS~1\jre\lib\security\root1.cer –alias root1 –keystore C:\PROGRA~2\CA\PPM\CAPPMS~1\jre\lib\security\cacerts
5. Enter Password = changeit
6. Type Yes to Trust the certificate and hit enter
- The above steps are one time steps required. For all other workstations, the cacerts file can be copied and pasted into the same directory: C:\Program Files (x86)\CA\PPM\CA PPM Schedule Connect\jre\lib\security
- The steps above would need to be repeated for any certificate that expires and is renewed
- The steps above are for MSP 32 bit level or OWB. For MSP 64 bit, the folders are found in C:\Program Files\CA\PPM\CA PPM Schedule Connect\jre, the commands would need to be updated to reflect that.