DX NetOps 21.2.x Upgrade Information, Tips & Tricks

Products

CA Spectrum CA Network Flow Analysis (NetQos / NFA) CA Mediation Manager CA Virtual Network Assurance CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Commonly sought-after information about upgrading to the new more secure DX NetOps 21.2.x release.

Covers information about upgrading a consolidated DX NetOps environment that might include one or more of the following products integrated with the common DX NetOps Portal web UI Portal.

DX NetOps Performance Management environments with:
- Data Aggregator (DA), Data Repository (DR) and Data Collector(s) (DC)
- DX NetOps Virtual Network Assurance (VNA)
- DX NetOps Spectrum
- DX NetOps Network Flow Analysis (NFA)
- DX NetOps Mediation Manager (CAMM)

Environment

All supported DX NetOps releases

Resolution

We recommend starting with the DX NetOps 21.2 Release Notes on the Coordinated Upgrade Process. Those are found here in the Upgrade Requirements for DX NetOps 21.2 documentation.

All the documented complexity comes from Fault Tolerant Data Aggregators (where some components require an uninstall/reinstall process) and/or HTTPS configurations.

The recommended upgrade procedure seen below is done to reduce the loss of data in two specific areas:

Upgrading NetOps out of order will increase loss of data but stepping out of order should not cause problems after everything is fully upgraded.
1. Note that other upgrade scenarios have not been tested as there are too many possible scenarios.
2. However, with the addition of authentication, once all components are upgraded there should be no authentication problems or fallout.
3. We believe upgrading "out of order" will ultimately not cause permanent damage but might cause confusion due to possible known data losses.
The upgrade procedure might appear complicated but it covers the full mesh DX NetOps scenario (PM with FT DA, NFA, VNA, CAMM, Spectrum, OI Connector, CABI) and accounts for HTTPS configuration.
If you want to use HTTPS but are not yet configured for it, we recommend upgrading first, then enabling HTTPS post-upgrade. This will make for a less complex upgrade process.

Information Knowledge Base Articles:

Secure communication methods required by DX NetOps r21.2.x releases

Common upgrade problems and solutions:

Spectrum Webapp not working after upgrade to NetOps 21.2 https://knowledge.broadcom.com/external/article?articleId=220282
Unable to start oneclick tomcat after upgrading to Spectrum 21.2.4 due to corruption in catalina.sh https://knowledge.broadcom.com/external/article?articleId=226661
Webtomcat: After upgrading to DX NetOps Spectrum 21.2, unable to access web tomcat on SSL port https://knowledge.broadcom.com/external/article?articleId=223958
OneClick tomcat error Initial heap size set to a larger value than the maximum heap size - after upgrading to NetOps 21.2 https://knowledge.broadcom.com/external/article?articleId=225544
Can you have VNA on release 21.2.1+ and spectrum on < 21.2.1 https://knowledge.broadcom.com/external/article?articleId=220673
Events are not synced between NetOps Portal and Spectrum after installing 21.2.1 https://knowledge.broadcom.com/external/article?articleId=219806
After Spectrum Server upgrade to 10.4.3 or 21.2.1 Database Backup Synchronization is failing. https://knowledge.broadcom.com/external/article?articleId=210301
Data Collector install.bin download failure post upgrade https://knowledge.broadcom.com/external/article?articleId=222975
Cannot start DA after a successful upgrade to 21.2.2 https://knowledge.broadcom.com/external/article?articleId=223155
Error during Data Repository 21.2.3 Vertica database upgrade https://knowledge.broadcom.com/external/article?articleId=223993
After upgrading Performance Management I can no longer see Mediation Manager data https://knowledge.broadcom.com/external/article?articleId=224189
Mediation Manager 21.2.2+ unable to use the IMDataCollector's java due to version mismatch https://knowledge.broadcom.com/external/article?articleId=224125
Dashboards take several minutes to load and overall slowness 21.2.1-21.2.3 https://knowledge.broadcom.com/external/article?articleId=225650

Useful documentation references:

Additional Information

Detailed Spectrum Install/Upgrade Information