search cancel

Project Tiles Project Manager search screen slow for non admins

book

Article ID: 218001

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Project Tiles search fields 'Project Manager' and 'Team Member' are slow to display values to select from if you have access at the OBS level.

STEPS TO REPRODUCE: 

  1. Log in to the Modern UX as a user with Resource and Project access at OBS level
  2. Go to Project Tiles
  3. Click into the Search field
  4. Click on the Project Manager field

Expected Results: A list of available resources displays within one or two seconds

Actual Results: It takes about 5-10 seconds for the dropdown with values to display

Cause

This is caused by DE61893

Environment

Release : 15.9.2, 15.9.3, 16.0.0

Component : CLARITY PROJECT MANAGEMENT

Resolution

Fixed in 16.0.1

Workaround: Grant access Project - View Management – All at the global level