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Unable to create Roadmap Item due to currency code missing

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Article ID: 217583

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When I try to create a new Roadmap Item (RMI), it does not get created and there is no warning or error message.

Cause

The 'Currency Code' field is required to be filled out. 

Resolution

To solve this issue without having to enter the currency code for each creation of the RMI:

  1. In Classic Clarity, go into Administration, Studio: Objects, Roadmap Item Object, Attributes.
  2. Set a Default Value for the Currency Code.
  3. Now when you create a RMI in the Timeline, Board or Grid, the item will get created successfully. 

Additional Information

Reference: Roadmap known issues - master KB