Roadmap known issues for Clarity

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Known issues regarding Roadmaps including Roadmap syncing, Timelines, and Swimlanes.

Resolution

Table of Contents

• Attributes
• Calculations
• CSV
• Custom Investments
• Grid
• Metrics
• Multi-Currency
• Performance
• Picklists
• Roadmap Items
• Roadmap Timeline Report
• Scenarios
• Swimlane/Color by
• Sync issues
• Targets
• Timeline
• Troubleshooting
• Other/Questions

Note: The list of articles below is not a full list of KBs, so if a match for your issue isn’t found below, please also search using the Broadcom support search portal. See Known Clarity issues: Tips in using self service.

Attributes

• Sync custom attributes from Project/Idea to Roadmap
• API naming convention change issues with Blueprints / Roadmaps
• Unable to update API Attribute ID in Roadmap Item object
• Roadmap attribute not saving due to API Attribute ID - This issue is due to the attribute needing to be updated on the investment object versus the Idea or Project object. 
• Owner field on Roadmap is not in sync with Investment Manager field 
• 'Work Status' field on Investment object and Roadmap

Calculations

• Capacity calculation in Roadmap Items

CSV

• CSV upload process in Roadmap module

Custom Investments

• Unable to import Custom Investments into Roadmaps
• Roadmaps - Import from PPM - Custom Investments does not show all investments

Events

• Roadmap: Create New Event field pull-down should not include the project '(Original)' fields (DE63918 - Impacts 16.0.1, Fixed in 16.0.2)

Grid

• Roadmaps: Unable to change total capital or total operating cost in Grid view - (DE61281 - Impacts 15.9.2. Fixed in 15.9.2 patch 1 and 15.9.3)
• Roadmaps - Unable to update totals fields if using Grand Totals
• Roadmaps - Unable to zero out total cost if Per Period Metrics are selected
• Roadmaps grid unable to load view: "Loading Data... Please Wait"
• Roadmap Operating and Capital cost totals include entire project - (DE61591 - Impacts 15.9.2. Fixed in 15.9.3)
• Roadmap Operating Cost incorrect if project is carried over from prior year - (Impacts 15.9.2, no longer reproducible in 15.9.3)
• Data updates revert back to previous value temporarily in MUX grid / TSV 
• Roadmap grid hangs with "Loading Data... Please Wait" after editing a picklist (Impacts 15.8.1, no longer reproducible in 16.0)

Metrics

• Roadmap Metrics: Adding Custom Attributes
• Metrics are not clipped in Roadmaps Timeline view (Impacts 15.9.2, no longer reproducible in 15.9.3)

Multi-Currency

• Multi-Currency usage in Clarity Roadmaps

Performance

• Performance on opening a Roadmap on odf_scenarios (DE60687) (Impacts 15.9, 15.9.1, 15.9.2 - Fixed in 15.9.2 patch 1 and 15.9.3)
  Issue: Roadmaps Won’t Load Or Takes a Long Time To Load
• Roadmaps have slow performance on IE11

Picklists

• API-1019 Error when trying to add choice to new picklist (DE61221 - Impacts 15.9.2. Fixed in 15.9.3)

Roadmap Items

• Duplicated roadmap items after upgrade to 15.9.2 (DE60687 - Fixed in 15.9.2 patch 1 and 15.9.3)
• Unable to create Roadmap Item due to currency code missing

Roadmap Timeline Report

• Roadmap Timeline report not showing colors from attributes (DE61261 - Impacts 15.9.2. Fixed in 15.9.3)
• Roadmap Timeline report splitting Swimlanes when Color By selection is chosen (DE61263 - Impacts 15.9.2. Fixed in 15.9.3)
• Roadmap Timeline report not showing attribute names in dropdowns (DE61262 - Impacts 15.9.2. Fixed in 15.9.3)
• Roadmap Timeline Report Does Not Return Data 
• Roadmap Timeline report - Swimlane & Color By dropdowns missing values

Scenarios

• Default Scenario not translating on Roadmaps
• Roadmap error when trying to copy scenario by using “Save As” (Impacts 15.9.2, no longer reproducible in 15.9.3)
• Roadmap scenario comparison button not available in clarity 15.9.2 

Swimlane/Color by

• Roadmap Item - 'Color By' issue in View Options - (Impacts 15.9.1 and 15.9.2. Fixed in 15.9.3 as part of enhancements to Roadmaps)
• Custom attribute as a Swimlane or Color by field in Roadmaps
• Roadmaps Swimlane and Color By values blanked out (DE61245 - Impacts 15.9.2. Fixed in 15.9.3)

Sync issues

• Roadmap sync is not working - custom values not synced
• Idea Status lookup synced to Roadmap missing values (Impacts 15.9.3 and lower. Status field sync support is available starting in Clarity 16.0)
• Synchronize Roadmap Items - Capacity not updating back to null/0 once updated from Assignments/Allocations (DE53589 - Impacts 15.7.1, 15.8 - Fixed in 15.8.1)
• Roadmap sync of Project Name or Sponsor do not refresh - (DE60415 - Impacts 15.8.1, 15.9, 15.9.1, 15.9.2. Fixed in 15.9.3 for the 'Name' field only)
• Unable to sync Roadmap Description field with Investment Description (DE62142 - Impacts 15.9.2, 15.9.3 - Fixed in 16.0)
• Roadmap Items do not sync if they are created via API (DE62355 - Impacts 15.9.2, 15.9.3 - Fixed in 16.0)

Targets

• Roadmap target with custom field not moving as investments are marked in plan - (DE61161 - Impacts 15.9.2. Fixed in 15.9.3)

Timeline

• Roadmap filter on custom field in Timeline view
• Roadmap item missing in Timeline if start date is before the start period of Roadmap (impacts Clarity 15.9.1 and lower)
• Roadmap - "Percent" attribute is missing from Timeline view - (DE61327 - Impacts 15.9.2. Fixed in 15.9.3)
• Units in Roadmapping Timeline are not Translated to German - (Impacts 15.9.2, no longer reproducible in 15.9.3)

Troubleshooting

• Roadmap debug logs for troubleshooting
• PDF Export debugging for Roadmaps

Other/Questions

• Roadmap items object process aware?

Additional Information

See also Clarity frequently reported issues 

Related Documentation on techdocs:

• Roadmap Timeline Report
• Clarity: Top-Down Planning with Roadmaps