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Chrome Edge Browser Printing with Web Viewer 12.1

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Article ID: 216408

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

How do you print in Chrome?  I read the Article  Is Edge or Chrome supported with Web Viewer 12.1 or 11.5?  but still don't understand.

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Chrome Browser

IE11 Browser
Edge Browser

Resolution

You must have a minimum of cumulative build 209 or higher.  If not, apply LU01559 Selected pages not printing correctly on Chrome and Edge 
(which is Build 210), or better would be the latest cumulative maintenance which would include any hyper PTFs.

There are two types of printing – Print Friendly browser and Browser Add-on. What is needed now with Chrome/Edge support is Print Friendly browser printing.  Browser Add-on printing is no longer available with IE11.

Configure Print Friendly browser printing from the Administration tab.  This is only done once and it applies to everyone. 

  1. From the Administration tab, click the Preferences Tab.
  2. Click the Output Defaults link.
  3. Select the print method. Choose Web Browser Printing to enable the print-friendly browser page.

To print a report: 

  1. Open the print dialog and complete the fields:

    Specify the options for Page Range and Font Size.

  1. Click Print to show the report in Print Friendly Page window.
  2. Click Print or Print Preview.

Your original report remains open while you use Print.

Documentation References:

Configuring Printing
Printing

 

Additional Information

Print Friendly Browser Printing

 

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