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Department OBS Default value on project object cannot be changed

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Article ID: 214569

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Unable to set the Department OBS attribute's default on the project object to blank. Tried deleting / clearing the value, but it keeps resetting to the previous value. Tried changing it to a different OBS, but that didn't work either.

Steps to Reproduce:

  1. Go to the Project Object and click on Attributes
  2. Click on the Department OBS attribute
  3. Click the X (or delete the OBS) in the Default field
  4. Click Save

Results: The Department OBS reverts back to the value set

Environment

Release : All

Component : CA Clarity Studio

Resolution

  1. XOG out the Project object
  2. Modify the XML to remove the default for the OBS attribute
  3. XOG the Project object back in to Clarity
  4. If the default value still displays in Clarity, clear it out one more time and Save

Note: It's recommended to test this in non production first

Additional Information

See also Default Value in Attribute can not be cleared