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API-1007 error when trying to delete custom object instance

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Article ID: 213964

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When clicking Delete in the Modern UX for a custom object, a user receives error: API-1007 : You are not authorized to process request. Contact your system administrator for necessary security rights.

Cause

This is due to the user missing delete access to the object.

If a user does not have delete rights for the object, they will still see a delete option but the delete attempt will not be successful. When they attempt to delete the object, the user will get the API-1007 error. 

Resolution

Grant the user delete access to the object. 

Additional Information

Classic users will not see a delete button.