Metrics Monitoring - Golden Metrics and how to update them with 20.3.3+

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• Unified Infrastructure Management for Mainframe
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Those metrics that are most widely used are referred to as Golden Metrics. Prior to 20.3, UMP would list a series of metrics on the Details tab. The metrics were commonly referred to as the Golden Metrics. This was reintroduced in UIM 20.3.3. Now with the 20.3.3 HF1 release you can set what you consider to be Golden Metrics for your organization which is also referred to as Operator Console Default metric views.

Environment

Release : 20.3.3+

Component : UIM - OPERATOR CONSOLE

Resolution

- deactivate the wasp probe on the OC server
- make a backup of C:\Program Files (x86)\Nimsoft\probes\service\wasp\wasp.cfg on the OC server
- open the C:\Program Files (x86)\Nimsoft\probes\service\wasp\wasp.cfg on the OC server
- locate the following section (use arrow keys to scroll back and forth in the document):

        <golden_metrices>
            <device_type_config>
                metric_descriptions = Aggregate CPU Usage,Processor Queue Length,Memory Usage,Paging,Physical Memory Usage,
                Swap Memory Usage,Response Time,Utilization,Availability,Reachability
                probe_names = cdm,net_connect,rsp,pollagent
                qos_names = QOS_CPU_USAGE,QOS_MEMORY_PERC_USAGE,QOS_NET_CONNECT,QOS_PROC_QUEUE_LEN,QOS_MEMORY_PAGING,
                QOS_MEMORY_PHYSICAL_PERC,QOS_MEMORY_SWAP_PERC,QOS_MEMORY_USAGE,QOS_AVAILABILITY_AVAILABILITY,
                QOS_REACHABILITY_REACHABILITY,QOS_CPU_UTILIZATION,QOS_PHYSICALMEMORY_UTILIZATION
            </device_type_config>
        </golden_metrices>

- consider that I want to add a single golden metric for the sqlserver probe

C:\Program Files (x86)\Nimsoft\probes\service\wasp

        <golden_metrices>
            <device_type_config>
                metric_descriptions = Aggregate CPU Usage,Processor Queue Length,Memory Usage,Paging,Physical Memory Usage,
                Swap Memory Usage,Response Time,Utilization,Availability,Reachability,Active Users
                probe_names = cdm,net_connect,rsp,pollagent,sqlserver
                qos_names = QOS_CPU_USAGE,QOS_MEMORY_PERC_USAGE,QOS_NET_CONNECT,QOS_PROC_QUEUE_LEN,QOS_MEMORY_PAGING,
                QOS_MEMORY_PHYSICAL_PERC,QOS_MEMORY_SWAP_PERC,QOS_MEMORY_USAGE,QOS_AVAILABILITY_AVAILABILITY,
                QOS_REACHABILITY_REACHABILITY,QOS_CPU_UTILIZATION,QOS_PHYSICALMEMORY_UTILIZATION,QOS_SQLSERVER_ACTIVE_USERS
            </device_type_config>
        </golden_metrices>

Note the three items added here in bold.

- save the file
- activate the wasp probe on the OC server
- validate that you are now listing new addition to your device

The easiest way to get to this point and to understand what you want to add is to go to the home page in the Operator Console and select the technology that you desire to add:

Once I have selected sqlserver from the list it will bring me to a dashboard. Here I can open the metric pulldown:

From here you can take a screen shot or write down the information that you need to add to the wasp.cfg above. 

Also note that I did not add (count) to the end of Active Users as it is listed here in the screenshot to the wasp.cfg.

Additional Information

UIM 20.3.3 OC does not display default metrics for SNMPcollector qos

https://knowledge.broadcom.com/external/article/214000/uim-2033-oc-does-not-display-default-met.html