Account users having admin rights (all rights) don't have permission to view SLM page

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When logging into OC with an account user (not tied to LDAP), but has access to all hubs, get the following error when selecting SLM:

You don't have permission to view the content.

Environment

Release : 20.3

Component : UIM - OPERATOR CONSOLE

Resolution

You must have the SLM Admin permission set in the Access Control List (ACL) to view the contents of the SLM interface. If you do not have permissions or you are an account user, regardless of permissions, a "Permission Denied" message appears when you try to open the SLM view.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-3/configuring-and-viewing-monitoring-data/the-slm-portlet.html