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OWB crashes / 'Workbench Create Dispatch' error - known issues
Article ID: 212443
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
Known causes of OWB crashing issues.
Symptoms include:
- Error Unable to start scheduler - Workbench Create Dispatch
- Error npWBench.exe has stopped working
- OWB crashes abruptly either upon launch or after performing a certain pattern of steps
Resolution
Known Issues
- OWB crashes in windows 10 - Error npWBench.exe has stopped working
- OWB Keeps Crashing when inserting tasks after Upgrade - Fixed in 15.7.1 and also patched in 15.7.0.1 (15.7 patch 1) and 15.6.1.3 (15.6.1 patch 3)
- OWB Crashing error npWBench.exe has stopped working in 15.7 patch 1 (DE52066 - Fixed in Clarity 15.8, Clarity 15.7.1.2 (15.7.1 patch 2), and Clarity 15.6.1.4 (15.6.1 patch 4)
- OWB: Workbench Create Dispatch Error / crashing on one workstation (Workstation permission issue)
- OWB crashes or CreateDispatch error on Windows 7 in r13.0.1 (CLRT-69075/CLRT-69191 fixed in 13.0.1.4)
- OWB crashes when launching on some machines - This happens when launching the OWB program. In order to work around the issue, an environment variable configuration is needed. See KB for more details.
- OWB: Recent baseline added causing hanging issues - A symptom some users may see is crashing. This can happen on larger projects.
Troubleshooting
- If the above doesn't help see OWB crashes: Generating dump file for troubleshooting
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