We would like to upgrade PMO accelerator, how can we do that?
Release : Any
Component : CA PPM ADD-INS (CSP,PMO,DM,EVM)
Check to make sure the PMO Accelerator is installed for Clarity PPM.
To do this, run the following query on the Clarity database:
select * from cmn_install_history order by installed_date desc
Look for the 'csk' entry, it should be the same version as your Clarity version if PMO was installed on the server. If it's not, proceed with the upgrade (If the version is multiple releases behind, you have to check if you have the correct PMO upgrade path)
Upgrade steps for PMO
To upgrade the PMO accelerator, there is two parts:
admin content csk
IMPORTANT: Before upgrading any items, make sure there is no impact to any customizations in the system (such as views) that would get overwritten when upgrading the items. We recommend as best practice to apply any non-Views items first. Installing the PMO Views will remove user views customizations, and must only be done if this is not considered to be an issue
Impact: Usually the concerns of overwriting are about the custom Views, so you may want to skip updating the Views or at least some of them. It is safe to leave the views non-updated. If you don't update the portlets or lookups, some of them may stop functioning so those are recommended to be applied.