Starting from 17.2 RU 9 and 17.3 RU 1 CMDB Visualizer has been updated with modern technology to replace Adobe Flash Player.
Here the steps to increase the log level.
Releases :
1. Increase the log level for visualizer_slump.log and visualizer_bop.log under NX_ROOT\bopcfg\www\CATALINA_BASE_VIZ\logs
1.1 Edit NX_ROOT\bopcfg\www\CATALINA_BASE_VIZ\webapps\CMDBVisualizer\WEB-INF\classes\log4j.properties
1.2 Change from INFO to debug log4j.rootCategory and log4j.logger.bop_logging
Example:
log4j.rootCategory=debug, jcasmodata
log4j.logger.bop_logging=debug jcasmbop
You can also increase the log level for the slump package and bop package by changing to debug log4j.logger.com.ca.ServicePlus.slump and log4j.logger.com.ca.sdm.bop.
Example:
log4j.logger.com.ca.ServicePlus.slump=debug
log4j.logger.com.ca.sdm.bop=debug
2. Increase the log level for VisualizerMS_debug.log under NX_ROOT\log
2.1 Edit NX_ROOT\bopcfg\www\CATALINA_BASE_VIZ\webapps\CMDBVisualizer\WEB-INF\classes\logback.xml
2.2 Comment out:
<root level="INFO">
<appender-ref ref="ASYNCFILE" />
</root>
2.3 Uncomment
<root level="DEBUG">
<appender-ref ref="DEBUGFILE" />
</root>
Example:
<!--
<root level="INFO">
<appender-ref ref="ASYNCFILE" />
</root>
-->
<root level="DEBUG">
<appender-ref ref="DEBUGFILE" />
</root>
2.4 Save Changes