SEDR Enrollment Statistics does not display the correct number of Enrolled or Online Endpoints when disconnected and switched off

Products

• Endpoint Detection and Response
• Endpoint Detection and Response - Hardware

Issue/Introduction

The Enrollment Summary can display a wrong count of enrolled and online clients.  It can also vary over time when clients are powered off or disconnected (e.g. over the weekend).

Environment

Identified SEDR version:  4.5.x

Cause

The software issue involving database indexes.

Resolution

Fixed in the following version:  SEDR 4.6