Process Referencing Old steps / Gel Script

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Article ID: 202838

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

I have a few processes that have a gel script on a few custom objects. These objects had a name change so I changed the query to reference the new name. I see that the gel process is referencing the old names and not working as expected.  Is there a way to find out how the script got updated to reference the old gel code, along with how the process got validated again? 

Environment

Release : 15.8

Component : CA PPM SAAS BUSINESS PROCESS MANAGEMENT

Resolution

To find out who made the change, one thing you can do is check the app-access.logs for Clarity.  In there, the session ID can be pulled out and mapped to a user to see who changed it.

See: CA Clarity Tuesday Tip: Enhanced App-Access Logs in 12.1.0 for more info on using the app-access.logs. 

Workaround: Add changes back into the GEL in the process

Additional Information

Reference KB: Searching for known Clarity Issues using Self Service