Clarity upgrades in GCP SAAS - scheduling information

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Article ID: 202829

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How are Clarity upgrades requested in GCP SAAS environments to the latest version? How can you know the date for when your environment (Prod, Dev, Test, etc) is scheduled? 

Environment

Release : All

Component : CLARITY GCP Environments

Resolution

In the GCP environment, Clarity upgrades are no longer possible to be requested separately. Upgrades will occur automatically on a defined schedule. The schedule for upcoming versions can be found here:

Upgrade Schedule for Clarity SaaS

If you do not know your Group ID, you can open a case with Support who can help provide this information.