The SCRT reports generated by CCS are incomplete (no SMF89-2 records)

Products

• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• Common Services
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• LDAP SERVER FOR Z/OS
• CHORUS SOFTWARE MANAGER
• PAM CLIENT FOR LINUX ON MAINFRAME

Issue/Introduction

After applying the Common Services for z/OS (CCS) maintenance to generate SCRT reports required by Broadcom, the reports seem incomplete.

The SCRT ISV report was obtained but only the CA OPS/MVS and CA SYSVIEW Performance Management products are observed.

Why are there no entries for other CA Mainframe products that are installed?

Environment

Release : 14.1 or 15.0
Component : CA Resource Initialization Manager(CAIRIM)

Cause

• Required PTFs not installed on system where SMF data collected
• Report was run for a time period prior to the required CCS PTFs being installed and implemented
• SMF89 subtype 2 records not being created due to SMFPRMxx definition
• SMF89 subtype 2 records not being created due to LMPAM=NO defined in CARIMPRM
• Definition within Product Enablement Policy (IFAPRDxx) that is including CA products, thus preventing our registration to be driven
• z/OS running as a z/VM guest

 

Notes:

• SCRT ISV reports use SMF type 89 subtype 2 records
• These products generate SMF type 89 subtype 2 records on their own
  • CA SYSVIEW, CA OPS/MVS, and CA MIM
•  SMF 89 records are cut when an LMP check is done for each product.
  • Scheduled by the individual product
  • Results may vary depending upon the scheduled LMP check
  • Reason for the recommended monthly timeframe for the reports

Resolution

• If LMPAM=NO is defined in CARIMPRM, update to specify LMPAM=YES and rerun CAS9 proc
• If running z/OS as a z/VM guest, update RMF options member (ERBRMF00) to include VMGUEST
• Update statement in IFAPRDxx to exclude CA products (eg. STATUS(NOTDEFINED) )
• Ensure that related maintenance is applied for the appropriate release of Common Services:
  • Refer to UPGRAD solution for a list of all of the Common Services fixes that are required to support Broadcom's ISV SCRT reporting

Additional Information

     Review the Common Services r15.0 documentation regarding in section entitled "Generate Sub-Capacity Reports for CA Technologies Products"  
     
     Keep in mind that CCS r14.1 is End of Service since December 31, 2020, see  General Availability Announcement for CA Common Service for z/OS Version 15.0