Error message when installing/upgrading Data Aggregator in DX Netops Performance Management

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

 [==================|==================|==================|==================]
 [Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Stack Trace:
java.lang.NoClassDefFoundError: Could not initialize class java.awt.Toolkit
        at java.awt.Component.<clinit>(Component.java:593)
        at com.zerog.ia.installer.actions.InstallUninstaller.bv(Unknown Source)
        at com.zerog.ia.installer.actions.InstallUninstaller.installSelf(Unknown Source)
        at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
        at com.zerog.ia.installer.actions.InstallDirectory.install(Unknown Source)
        at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
        at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)
        at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
        at com.zerog.ia.installer.Installer.install(Unknown Source)
        at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
        at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
        at com.zerog.ia.installer.Main.main(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.zerog.lax.LAX.launch(Unknown Source)
        at com.zerog.lax.LAX.main(Unknown Source)
This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Environment

Release : 20.2

Component : IM Reporting / Admin / Configuration

Cause

The 64 bit libXtst library is not installed.

Resolution

1) If you are using the graphical installer then you need to install package libXtst.x86_64.

Then re-run the installer

2) If using the console mode installer (installDA.bin -i console) make sure the environmental variable DISPLAY is not set.

a) Unset the variable:

unset DISPLAY

b) Make sure it is unset:

echo $DISPLAY

c) Re run the installer:

./installDA.bin -i console

Additional Information

This issue would likely impact any of the installers