Projects are locked unexpectedly

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Article ID: 198673

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Projects are being locked by a user who no longer works in Clarity

Cause

Two Investment Allocation jobs were scheduled to run at the same time causing the locks

Environment

Release : 15.8.1

Component : CA PPM SAAS APPLICATION

Resolution

Remove one of the Investment Allocation jobs that are scheduled.