How to split interfaces when a not polled interface consolidates with a polled interface in DX Netops Performance Management

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Splitting interfaces when a not polled interface consolidates with a polled interface in DX Netops Performance Management

Environment

Release: All PM Releases

Cause

Conflicts due to synchronizing not present items as outlined here.

https://knowledge.broadcom.com/external/article?articleId=131127

Resolution

1) On the Data Aggregator (DA) admin page, expose the interface ID

 a) Find the device under Administration->Monitored Items Management->Monitored Devices  

 b) Select the "Polled Metric Families" tab and select the "Interface" Metric family row 

 c) At the bottom of the screen, click any of the headers above the interface components at the bottom and select Column->ID

    Note the ID of the not-present interface that conflicts with the present interface.

2)  Get the index of the interface:

    http://<DA>:8581/rest/ports/PutIDHereFromStep1

    Look for the index:

    <IndexList>###</IndexList>

3) To create a unique alternate index, add, say 900000 to the index and add an AlternateIndentificationIndex and add this to the interface via REST:

URL: http://DA:8581/rest/ports/PutIDHereFromStep1
Method: PUT
Content-Type: application/xml
Body:

<Port version="1.0.0">
<DeviceComponent version="1.0.0">
<AlternateIndentificationIndex>NUMBERFROMSTEP3</AlternateIndentificationIndex>
</DeviceComponent>
</Port>

4) Wait for a sync with DA (5-10 minutes) and verify you can see both ports in the Netops Portal