Non-Federated Users log in

Products

• Clarity PPM SaaS

Issue/Introduction

When a non-federated user (external user) tries to access the Clarity landing page, it redirects to a "Page cannot be displayed" page or the Broadcom support page. What link do non-federated users use to log in to Clarity?

Environment

Release : 15.9.3

Component : CLARITY SAAS OPERATIONS SSO

Resolution

Non-federated users should now use: https://login.broadcom.com

Please follow the documentation here to allow users to login as a non-federated user:

15.9.3 Clarity SaaS Authentication in the Google Cloud Platform

Additional Information

Reference: Add a Non-Federated user in Okta - for steps on how to add a non-federated user