The GhostCastServer won't create *.ghs files even if image file size is bigger than 2.0GB.

Products

• Ghost Solution Suite

Issue/Introduction

The GhostCast Server of GSS3.3 RU4 won't create *.ghs files even if the image file size is bigger than 2.0GB. The *.gho was created but the *.ghs files were not created.

Normaly Ghost create *.ghs files if image file size is bigger than 2.0GB. The ghostcast server's imaging process completes without error, however the *.ghs files are not being created. Only the xxx.gho(2.0GB) file is created. As a result, the image file becomes incomplete.

For comparison, we took the images from the same client machine via GhostCast Server of RU3 and RU4. 

[Result of GSS3.3 RU3] - expected behavior:

[Result of GSS3.3 RU4]:

NOTE: This issue does not happen on the previous GSS 3.3 RU3 version.

Environment

GSS 3.3 RU4

Cause

Known Issue. There were some changes made for ghost32.exe, ghost64.exe, GhostSvr.exe, and GhostSvr64.exe in GSS 3.3 RU4 that caused a conflict with this area of the product.

Resolution

Upgrade GSS 3.3 RU5 or newer