Custom Report/Out of the box report throws the following error message in Advanced Reporting
The server has encountered an error. Please excuse the inconvenience.
Steps to Reproduce:
Results: Receive the following error message:
Release : All Supported Releases
Component : CA PPM JASPERSOFT
If the above doesn't help (SaaS Customers, please contact Broadcom support for assistance)
2. If the problems persists, flush the cache at Load Balancer layer as well; especially if its not cleared on regular bases.