Upgrading Management Center version 1.x to one of the latest supported versions

Products

• Management Center
• Management Center - VA

Issue/Introduction

Note that  MC 2.4.x and below have already reached end of maintenance and are no longer available for download.  This includes any MC version running 1.x and below.     1.11 reached EOM  November 2018 which later extended to June, 2019. 

Environment

Any Management Center running 1.x version. 

Resolution

 

If you are still running any 1.x version,  you may need to go to multiple end-of-life code hops on which you are at risk database corruption (known or unknown) during upgrades .     As the code hops that you may traverse have been unsupported for some time now,  it was a recommendation to restore to factory defaults using latest version (i.e. if your current version allowed the latest version) .  Else, you will need to deploy new Management Virtual Appliance and/or reconfigure the network information (via serial console  or vm console) and re license the unit, then re add the manage devices for monitoring.    This would be the least painful and easiest approach especially if you only have handful of manage devices.

Assuming you have a copy of MC's older versions and you still want to try doing upgrade coming from 1.x , continue following in staying within 2 minor version when upgrading.     If you are running any version below 1.11.1.4 you will need to hop to 1.11.1.5 and leave your Management Center running  this said version for about a day or two prior moving to  2.x code hop.  This is needed for garbage collection addressing a known DB corruption bugs happened from earlier 1.x versions.     1.11.1.5 garbage collection may take some time and may render your MC not accessible which varies from  minutes to hours .   It's imperative not to restart, reboot, power off your MC during this time.

Notes: 

 There is nothing that we could do if database corruption happens other than RFD (restore factory defaults) and restore your backup on same version it was taken from.    If for some reason there is no  working backup, you will have to re-add manage devices manually.

 More information can be found in Management Center (MC) documentation.  The MC documentation can also be accessed by clicking the help icon on your MC GUI ( located on top right corner) or by navigating Broadcom's Web and Network Security product group.