Spectrum top troubleshooting tips and suggested reading
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Spectrum top troubleshooting tips and suggested reading


Article ID: 191696


Updated On:


CA Spectrum


This document is a collection of helpful Troubleshooting docs to assist in managing Spectrum and its components.

One Click, Login, Memory, Performance, Online Backup, SRM, NCM, Upgrading, and Installation including Netops 21.2.1


Release : 10.4.x and up

Component : Spectrum Core / SpectroSERVER, OneClick Server, DSS, Fault Tolerant, Production, Development


DX Netops 21.2.x:

Upgrading to DX Netops 21.2.1

DX Netops Upgrade Information and Tips


Using Support.Broadcom.com:

Case Management Resources

Spectrum Downloads

Main Search Page


Troubleshooting Guides :

Pre-upgrade check

Huge Collection of Upgrade Tips and Links / Common Issues

Installation steps and troubleshooting

Recover a downed SpectroSERVER

Recover Archive Manager

Troubleshooting OneClick login:

How To Allocate Tomcat memory

DDM & SRM database cleanup

How to manage ports

Handling Excessive Reconfigurations (performance)

NCM capture SSH troubleshooting

Troubleshoot SNMPv3

Troubleshoot Online Backup failure, hang ups

Simulate SNMP device for testing purposes

Best Practices for handling excessive ICMP and MANAGEMENT AGENT LOST alarms


Helpful MYSQL Queries for Event history research/troubleshooting

RESTful Query Examples (documentation)

Managing Users via REST


Device Inventory Reporting (Currently Modeled Device List Export options)


Gathering Information for Support: 


Case Management FAQ

How to collect performance & understand performance logs

How to collect Server logs (Recommend to provide logs on new cases)

How to gather SNMP WALK of a network device



Additional Information


Have Integrations?

Upgrading Performance Management

DX Netops Upgrade Information and Tips