PAM : SAML Log Level settings corrupted

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

SAML Log Level settings corrupted.



Error occurs when trying to reconfigure values.

PAM-CM-0348: SAMPR log level not updated.
PAM-CM-0214: CA PAM As SAML IdP Log Level could not be updated.

Environment

Release : 3.3.0, 3.3.1

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

Corruption in PAM database.
We have identified the issue occur after PAM's hardware ID change (If Mac address is changed, PAM's hardware ID is also changed.)

Resolution

Issue resolved by article 145471
https://knowledge.broadcom.com/external/article?articleId=145471