PAM : Backup Scheduler settings corrupted

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

Backup Scheduler settings corrupted.



Even after all the settings reconfigured, it becomes empty again.

Environment

Release : 3.3.0, 3.3.1

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

Corruption in PAM database.
We have identified the issue occur after PAM's hardware ID change (If Mac address is changed, PAM's hardware ID is also changed.)

Resolution

Issue resolved by Article 145471
https://knowledge.broadcom.com/external/article?articleId=145471