Can both MSP/OWB Connectors be used on same workstation with Clarity?

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

1. Can you use both the Open Workbench (OWB) and Microsoft Project (MSP) schedulers / interfaces on the same device / machine ?
2. If yes, how does the workstation know which connector to pull from?

Environment

Release : All Supported Releases

Component : CA PPM SAAS MICROSOFT PROJECT (MSP)

Resolution

You can install both OWB and MSP on the same workstation with no issues

• They both use the same Scheduler Connect, so if you wanted to, you could skip the schedule connect install in one of the upgrades, but also okay if you do leave the defaults, it will just reinstall the schedule connect component. 
• Note that is not supported to use OWB/MSP in same project:
  • It is NOT supported, that any one project is opened in MSP for some users, and in OWB for some other users.
  • Nor is it supported that a project is opened with first one scheduler (say OWB) and then its Scheduler Format attribute is changed to MSP and so users begin to work on the project with MSP.
  • The reason is that both scheduler tools offer different features, and more importantly, each tool uses different models of the project schedule and produce a different scheduling results and have data that the other tool cannot represent.

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Additional Information

• See also How do I know which connector is used to open a project (OWB or MSP)?

• To check/change the Scheduler format for a project, see KB: 51879
• Clarity and MSP integration known defects - Support Technical Document Index (KB: 15956)

• Clarity and MSP integration - List of knowledge documents (KB: 71385)

• See KB: 141061 for tips on how to optimize use of Self Service for Clarity