The below error is showing in the job logs for a few projects and the project does not sync:
There was a problem syncing tasks for the CA PPM project:<Project Name> 500api.internalError API-1019 : Could not process the request due to internal error.
This issue happens when the milestone limit exceeds a certain amount, and no further milestones are able to be synced from Rally to Clarity.
Release : 15.7.1, 15.8, 15.8.1
Component : CA PPM SAAS RALLY
This issue DE55120 is patched in 18.104.22.168 and also targeted to be patched in 22.214.171.124
See KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM