UIM - VMware CABI Reports not working: "The report is empty."

book

Article ID: 190027

calendar_today

Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Operator console / CABI virtualization VMware reports show error message "The report is empty" when executed.
I have configured the vmware probe via Admin Console and enabled the Default UMP Metrics template.

The vmware CABI Dashboards are all working as expected in UMP and CABIjs, however, the CABI Reports launched from Operator Console or lanched directly from CABIJS (from the Jaspersoft server application) are not showing any DATA.







Cause

The reports do not show any data because the Admin Console UMP_Metrics or VM_and_Host_Template do NOT include the QOS needed for these reports to show. 

Although after enabling UMP_Metrics and/or  VM_and_Host_Template the CABI Dashboards and other vmware Report work properly the report shown in the the screenshot above need the following QOS: 

QOS_VMWARE_DATASTORE_FREE_PERCENT
QOS_VMWARE_VM_OVERALL_CPU_USAGE
QOS_VMWARE_HOST_CPU_AGGREGATE_USAGE
QOS_VMWARE_HOST_MEMORY_USAGE
QOS_VMWARE_HOST_VM_COUNT

Environment

Release : 9.0.2

Component : UIM - CABI

Resolution

The mentioned QOS are only gathered if the vmware probe is deployed in MCS Mode. (Monitoring Configuration Services) 

vmware MCS Profile Type Configuration (UIM 9.x/UIM 20.1)

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/vmware-vmware-monitoring/vmware-mcs-profile-type-configuration.html

You cannot enable MCS monitoring for VMWARE if you have previously used Admin Console. To enable these reports you have to delete all current VMWARE configuration and start fresh and implement MCS. 

After enabling vmware MCS Profile both CABI Dashboards and Reports show data:


Additional Information

Related KB:

UIM - VMware probe CABI dashboards empty

Attachments