The Clarity application is unusable. Any update done on the application is shown as processing but there is no end to it.
This can be caused by a Database (DB) issue including DB level row locks / if there are blocking sessions on the database.
Release : All Supported Releases
Component : Clarity Environment
Check the SaaS Service Status page to see if this is a known issue (See: Accessing Clarity SaaS Service Status Page for more details on accessing the page). If that doesn't help, create a ticket with Broadcom Technical support. Providing the below information will help in troubleshooting further: