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Unable to save project in OWB due to Error: Summary task cannot have assignments

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Article ID: 188054

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

  • Error when trying to save a project back from Open Workbench (OWB):
    • Unable to save project CA Clarity PPM\PR00000. An error occurred while trying to save your project: java.lang.Exception: Summary task <XYX> cannot have assignments
  • This error may be noticed for activity level tasks

Environment

Release : All supported releases

Component : CA PPM OPEN WORKBENCH (OWB)

Resolution

  1. Check to make sure the task in the error message does not have any assignments
    • If there are assignments on the task, remove the assignments
                OR
    • Change the task to a "Task" / child level task
  1. If there are no assignments on the task and it's still not saving:
    • Delete the problem task
    • Recreate the task
    • Now the project should save back. 

Additional Information

KB: 141061 for tips on how to optimize use of Self Service for Clarity PPM