Use Case / Product Version |
Condition |
ProxySG/SG-VA |
Content Analysis |
Management Center |
Reporter |
---|---|---|---|---|---|
Product Version | SGOS 6.7.4.x | CA 2.3.5 / 2.4.1 | MC 2.2 | RP 10.3 | |
Duplicate Serial Detection | Grace Period | 30 days | 30 days | 30 days | 30 days |
Action after grace period has passed |
License suspended see behaviour of license expiry below |
License invalidated | License suspended | license suspended | |
License Server Communication Status | Grace Period | 7 days | 7 days | 7 days | 12 hours |
Action after grace period has passed |
License suspended see behaviour of license expiry below |
License invalidated | license suspended |
New DB and LogSource function prohibited; new data processing halts |
|
License Expiry | Grace Period | none |
none | 15 days | none |
Action after license expiry or after grace period has passed |
license_expired exception page will be served to requests. Traffic will be denied in most cases (see details in admin guide for details) |
Base license will show as expired and license_error ICAP exception error will be returned | Unable to load web console |
New DB and LogSource function prohibited; new data processing halts |
|
Documentation & Details |
(see page 62) |
CA WebGuide | MC WebGuide | RP WebGuide |
Q: What happens in case of Intelligence Service expiration?
A: See: What happens in case of Intelligence Service expiration?
What happens to the following features if the IS subscription expires?
Web Filter database update: After the expiration, the Web Filter database will no longer be updated. The update of the database will keep on failing until a new subscription date is applied. ProxySG logs 401 authentication error
Web Pulse communication: WebPulse communication is no longer available after the subscription expires. ProxySG will not access to WebPulse service for dynamic URL categorization, the ProxySG WebPulse Health Check will also fail.
Web Filter database validity: Web Filter database has 'Data Valid until' timestamp. The ProxySG will keep using the latest downloaded database until that date. After that, ProxySG will categorize all the web sites as 'unavailable'.
Q: What happens in case of File Inspection Services expiration on Content Analysis / ASG?
A: There is no grace period on FI subscriptions. When it expires no content scanning will occur.
See: Does Content Analysis send an Alert When the Base License or Other Component Expires?