Data Loss Prevention Pack for IT Analytics and Symantec Endpoint Protection Pack for IT Analytics EOA for Symantec Management Platform (SMP)
Article ID: 185015
Updated On:
Products
Issue/Introduction
Data Loss Prevention Pack (DLP) for IT Analytics and Symantec Endpoint Protection (SEP) Pack for IT Analytics EOA
What is happening?
Symantec is announcing the end-of-availability (EOA) for the Data Loss Prevention Pack for IT Analytics and Symantec Endpoint Protection Pack for IT Analytics beginning on April 3, 2017.
Specifically, this affects the IT Analytics installation using Symantec Installation Manager together with the Symantec Management Platform (SMP). Starting from 8.1 version of the SMP, if you upgrade or perform clean 8.1 version installation, the DLP and SEP content packs for IT Analytics will no longer be available.
Resolution
What does Symantec recommend as a replacement for DLP and SEP packs for IT Analytics?
Broadcom previously recommend the standalone versions of IT Analytics for DLP and SEP; however, these products reached End of Life (EOL) status on December 31, 2023 and are no longer made available nor supported. Please refer to the following document for more information: End of Service dates for Symantec Data Loss Prevention
How does this announcement affect existing DLP and SEP pack for IT Analytics users, who want to upgrade to SMP version 8.1?
If you have DLP and SEP packs for IT Analytics installed in your environment, you must uninstall them before upgrading to SMP version 8.1 and later.
What about Client Server Management Pack and ServiceDesk Pack for IT Analytics?
No changes have been introduced to the Client Server Management Pack for IT Analytics and ServiceDesk Pack for IT Analytics support.
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