Data Loss Prevention Pack for IT Analytics and Symantec Endpoint Protection Pack for IT Analytics EOA for Symantec Management Platform (SMP)

Products

• IT Analytics
• IT Management Suite
• Client Management Suite
• Server Management Suite

Issue/Introduction

Data Loss Prevention Pack (DLP) for IT Analytics and Symantec Endpoint Protection (SEP) Pack for IT Analytics EOA

What is happening?

Symantec is announcing the end-of-availability (EOA) for the Data Loss Prevention Pack for IT Analytics and Symantec Endpoint Protection Pack for IT Analytics beginning on April 3, 2017.

Specifically, this affects the IT Analytics installation using Symantec Installation Manager together with the Symantec Management Platform (SMP). Starting from 8.1 version of the SMP, if you upgrade or perform clean 8.1 version installation, the DLP and SEP content packs for IT Analytics will no longer be available.

Resolution

What does Symantec recommend as a replacement for DLP and SEP packs for IT Analytics?

Symantec is recommending that customers install the standalone versions of DLP and SEP pack for IT Analytics. However, those are EOS at this point:

End of Service dates for Symantec Data Loss Prevention

Where can the customers get the standalone DLP and SEP content packs for IT Analytics?

• Standalone SEP content pack for IT Analytics.

This is no longer available:

End of Service dates for Symantec Data Loss Prevention

IT Analytics for DLP and SEP

Since our move to the Broadcom organization, we have been devoting considerable work to streamlining our portfolio, and have made the decision to remove certain features used by Symantec Data Loss Prevention and Symantec Endpoint Protection.

What is Happening?

Effective immediately, Broadcom officially will not longer maintain and Support will not be actively provided.

o IT Analytics for DLP
o IT Analytics for SEP

 

 

The following videos provide information on how to install the standalone IT Analytics Server with the Symantec Data Loss Prevention content pack and on how to work with the IT Analytics Server Cube Browsers for Symantec Endpoint Protection and Data Loss Prevention users for versions prior to ITMS 8.5:

Installing IT Analytics Server and Symantec Data Loss Prevention Content Pack

IT Analytics Server Cube Browser for Symantec Endpoint Protection Users

IT Analytics Server Cube Browser for Symantec Data Loss Prevention Users

How does this announcement affect existing DLP and SEP pack for IT Analytics users, who want to upgrade to SMP version 8.1?

If you have DLP and SEP packs for IT Analytics installed in your environment, you will have to uninstall them before upgrading to SMP version 8.1.

What about Client Server Management Pack and ServiceDesk Pack for IT Analytics?

No changes have been introduced to the Client Server Management Pack for IT Analytics and ServiceDesk Pack for IT Analytics support.