How to download your extended licenses key files through the Broadcom Support Portal

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Article ID: 184193

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Updated On:

Products

Symantec Products Licensing - Symantec Products

Issue/Introduction

As the Symantec transition is underway, we have extended the license expiration deadline for all Symantec products:

  • SEP product family licenses have been extended until May 15, 2020
  • All other Symantec licenses have been extended until April 30, 2020

When customers renew their licenses, it will be from the original contract / expiration date.

The following kb article provide instructions on how to download your updated license key files through the Broadcom Support Portal.

Resolution

To download your extended license key files, please following these steps:

  1. Log into the Broadcom Support Portal (https://support.broadcom.com/security
  2. Click on the My Entitlements tile



  3. Expand the relevant product in the product list view  
  4. Select the License button from the License column



  5. Click the generate key button from the Action column

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