A VIP administrator is no longer able to login to the VIP Manager due to a credential ID change, or the credential is not available.
Follow the instructions below to change the CredentialID for the VIP manager Administrator account.
If the credential ID has changed (i.e. VIP Access was reinstalled, administrator got a new phone, etc.), the VIP administrator will need to complete the following steps after logging in with the temporary security code from the email.