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Registering Self-Enroll domains in Endpoint Protection Mobile

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Article ID: 175547

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Updated On:

Products

Endpoint Protection Mobile

Issue/Introduction

Self-enroll domains for SEP Mobile

Why hasn't my self-enroll domain been approved?

Resolution

In order for a Self-Enroll Domain to be approved, you must be able to demonstrate ownership of the domain.

This can be done 2 ways:

  1. Provide evidence of domain registration confirmation
  2. A SEP Mobile Admin has logged into the portal using an email on the required domain.

Once ownership of the domain has been verified it can take a few more days for the domain to be approved.

SEP Mobile will not approve self-enroll domains for popular personal email providers like Gmail.

For more information on Self-Enroll Domains:

About self-enrollment and self-enroll domains

Adding self-enroll domains

Self-enrollment scenarios, relevancy, configurations, and implications