Symantec IT Management Platform (ITMS) End of Life Schedules

Products

• IT Management Suite
• Client Management Suite

Issue/Introduction

What is the End of Life (EOL) information regarding any particular version of the Symantec IT Management Platform (ITMS)?

Environment

ITMS 7.x, 8.x

Resolution

ITMS

Versions earlier than 8.5 are at End of Life for both Support and Engineering

Version	General Availability	EOL (End of Life)
7.5	October 7, 2013	October 7, 2020
7.6	March 2, 2015	October 7, 2020
8.0	March 7, 2016	April 3, 2021
8.1	April 3, 2017	October 1, 2021
8.5	September 28, 2018	February 15, 2024
8.6	February 16, 2021	Not Available
8.7	February 14, 2023	Not Available

• End of Life: Last date for patch releases and last date to contact support
  
  For more details about EOL, please refer to 'Broadcom Software Maintenance Policy Handbook' with a link https://support.broadcom.com/external/content/release-announcements/CA-Support-Policies/6933
  
  
• ITMS Product Info

 

ServiceDesk

Version	General Availability	EOL (End of Life)
8.1	April 3, 2017	October 1, 2021
8.5	September 28, 2018	March 31, 2022
8.6	February 16, 2021	March 31, 2022

• ServiceDesk Product Info

 

GSS

For references in regard to Ghost Solution Suite (GSS), please refer to:

195893 "Ghost Solution Suite End of Life Schedules"